How do I create a ticket bundle or kit?
Sometimes, you may want to ensure a ticket is only purchased in certain quantities: to provide group discounts, fulfill each seat at a table as its own ticket, or limit the minimum amount of tickets a customer can buy at a certain price, and more. We call this a “bundle”, and you can control these with Minimum and Maximum Per Order settings.
Creating a bundle for a single ticket type
To ensure a ticket is only purchased in certain quantities, start by heading to the Tickets page for the event you're managing. Find that ticket type, and click 'Manage', then 'Edit Ticket Details'.
Once the ticket type's settings are open, click 'Advanced Settings'.
Next, click 'Customize...' for Min per Order and/or Max per Order, and enter in the minimum and maximum amount of tickets you'd like customers to be able to purchase at a time. If you make these values the same, customers will only be able to purchase that number of tickets. If you make these values different, customers can select quantities from that range.
Click 'Save' and that ticket type will only allow customers to select between those quantities.
Note: Customers in this example are charged for each ticket in their cart (ex: a $10 ticket type with a Min per Order and Max per Order set at '4' will cost $40 plus fees). When making a bundle with these settings, make sure to enter your price for each individual unit, or customers would pay 4 x $40!
Creating a bundle (or "Kit") for different ticket types
If you'd like customers to purchase a ticket type that fulfills one or more other tickets from other inventories (ex: Purchasing a '2-Day Pass' will provide the customer with a 'Friday Pass' and a 'Saturday Pass'), contact email@example.com and ask for a "Kit" with the following information:
- Name and price of ticket type customers will purchase
- Names and quantities of ticket types to be fulfilled in bundle
Once we have this information, our support team can configure this for you.
If you have questions about how Kits can affect your inventory, please read our tutorial on handling Inventory.