How do I adjust my ticket inventory?

You can change your event's ticket inventory through the Overview page.

On the Overview page, click the 'Manage Inventory' button.

You can also go to the Tickets page and select the 'Inventory' panel.

Your event’s inventory is split up into two categories: total inventory and ticket inventory.

Total Inventory

The total inventory value allows you to set an event-wide cap on ticket sales. You can create exemptions on a per-ticket basis (more on that below), but this setting allows you to create a hard cap on attendance that applies to multiple ticket types. 

Example: Say you're running a beer tasting in a venue with a maximum capacity of 100 people. In addition to your general admission tickets, you're offering 25 VIP tickets that include extra drink tokens. 
Even if your GA inventory is 100 and your VIP inventory is 25, with a Total Inventory value of 100 you'll never sell more tickets than the venue can hold. You might sell 95 GA tickets and 5 VIPs, or 75 GAs and 25 VIPs, but you'll never exceed 100 tickets total.

Ticket Inventory

Each ticket type also has an individual inventory value, which should equal the maximum number of sales you want for that ticket type. If this field is left empty, it will default to whatever you entered for your Total Inventory. For events with a single ticket type, those values will be the same. For events with multiple ticket types, ensure this is adjusted appropriately.

If you have multiple ticket types, the Separate Inventory checkbox allows you to exempt a ticket from your assigned Total Inventory value. This is useful for things like offshoot events not covered under your general admission ticket, or for offering certain perks a la carte.

Once you've made your changes, hit 'Save', and they'll be applied!

Still need help? Contact Us Contact Us