How do I link to my own Stripe payment processor?

We provide two payment processing options: the default Bold Type Ticket payment processing and the option to use your own Stripe payment processor. 

When you opt to connect to your own payment processor, the cart total (inclusive of ticket sales and fees) will be gathered by the processor, and a weekly invoice will be produced for any incurred service fees. To link to your payment processor, you need to save a billing card to your account. The billing card will be automatically charged weekly for any accumulated service fees.

When using your own payment processor, in the event of an event cancellation, Bold Type Tickets will process refunds through the account that the original transaction originated from. If your Stripe payment processor is unable to process the refunds, the event organizer is responsible for handling any refunds to customers. If a chargeback or refund is issued directly through your payment processor, please inform support@boldtypetickets.com so that we can update the ticket(s).

Complete these 3 steps to link to your own Stripe payment processor: 

Step 1: Add a billing card

You must add a billing card to keep on file, which will be automatically charged on a weekly basis for any service fees incurred.

Step 2: Link your Stripe account

If you wish to link your active Stripe account, click the "Connect with Stripe" button found in your account's Payments Settings page.

Step 3: Select your Stripe account as your payment processor

After successfully linking your Stripe account, navigate back to your Payments Settings page and click the "Select" button to choose your Stripe payment processor.