I'm trying to purchase tickets but there's nothing in my cart.

If the tickets you've selected are not appearing in your cart, or you're unable to access your cart for checkout, the most common solution is to try your purchase again using a different web browser (ie Chrome, Firefox, etc). Privacy browsers can be particularly problematic when moving to cart view, so switching between two privacy browsers may not be helpful.

Turning off any ad blocking software on your device or switching to a different device may also help resolve any issues.

If you are continuing to experience problems during the checkout process, please email us at support@boldtypetickets.com with a screenshot of what you're encountering and let us know the platform and browser you're using, so that our IT team can diagnose the problem.

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