I can't find my tickets!

Where your tickets are often depends on which delivery method you selected. Event promoters may choose to offer either or both of these options:

Will Call

Will call tickets are not physical tickets. Ticket holders' names will be given to the venue or event promoters before the event. Typically, attendees will need to present photo ID to be admitted.


Print-at-Home tickets are delivered to the supplied email address soon after the purchase is complete. If you're unable to locate your order confirmation email, please search for support@boldtypetickets.com within your email account, as messages can sometimes be caught in spam/promotion filters.

A "Review or Print Your Tickets" button is included near the top of your email confirmation. Click this button to access your tickets on our website, and then print your tickets on any standard printer. 

Don't have a printer, or prefer to go mobile? Tickets can also be scanned from a smart phone when you arrive at the event. Click the "Scan Your Ticket" button near the top of your email confirmation to display the ticket's QR code for entry.

If your event is coming up and you still aren't able to locate your tickets, please let us know! If the event in question is imminent and your request falls outside our Customer Service hours (Mon-Sat, 9am-5pm PT), please seek assistance from the venue's box office or the event organizer.

Still need help? Contact Us Contact Us